One of the most proven and effective research techniques employed in all sales and service industries is Mystery Shopping.
Our professional evaluators perform specific customer shopping scenarios, and then provide a detailed report about their experience.
Once the reports have been gathered, every submission is verified by our Quality Assurance team to ensure each and every reporting data point and photo meets your needs, and our standards. We contact our evaluators to ask follow-up questions and flesh out the details of their customer experience.
Click here to learn more about our Mystery Shopping services.