Retail News & Headlines
October 27, 2021 

“In an effort to ease congestion at the nation’s busiest port complex, officials said Monday that they will start fining shipping companies whose cargo containers linger for too long at marine terminals.

The twin ports of Los Angeles and Long Beach said in a statement that arriving containers scheduled to be moved by trucks will be allowed to stay for nine days before fines start accruing. Containers set to move by rail can stay at the ports for three days.

After that, ocean carriers will be charged $100 per container, increasing in $100 increments per container per day, the statement said.”

“The idea that the customer is always right is a problem, but there’s more to it. The motto doesn’t mean what they think it does. We say among ourselves that buyers are liars. They’re definitely feeling more entitled, even for the silliest things.

Take bagging groceries. We have someone at the end of the checkout who will bag them and put them in their basket, and people will freak out for the silliest things. They expect us to read their mind for how they want them bagged. Something that one person thinks is OK is not at all okay to another person. It’s completely irrational.”

“The retail experience today is both physical and digital, in almost every way. From storefronts, to the purchasing experience, to customer service and marketing – the online shopping journey is as important as any bricks-and-mortar one.

But, one element of retail which may not at first seem inherently digital is the packaging of consumer products. However, the new Connected Experience Report 2021, released by SharpEnd, shows that connected packaging is the next big trend in retail technology – and has the power to facilitate a seismic industry shift in the connections between consumers and brands. As the report poses: ‘If products could speak, what would they say?'”

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