Our Business

Our business is built on the integrity of our people, the quality of our process, and the capability of our resources. Every submission is verified by our in-house Quality Assurance team to ensure each and every reporting data point and photo meets your needs and our standards.

The “Pick Two” Mentality

Fast, Quality, or Affordable.

Most market research companies make you choose. You can have all three with Customer Impact. Our principled approach to every project ensures you receive quality assured results on time, and at a reasonable price.

Our Promise

Customer Impact is 100% committed to providing the customer experience research and retail solutions that improve the way you do business. We build partnerships by focusing on service quality, integrity, and capability. Our goal is to prove to you that we are the go-to company for Customer Experience, Merchandising, and Retail Readiness evaluations.

Customer Impact Services Works for You