Mystery Shoppers are the lifeline of our business!
We thank all shoppers who have completed shops on our behalf for your hard work in helping us gather the information that ultimately impacts our customers’ businesses.
Our goal is to ensure that our shoppers are fully equipped to perform your shops completely, accurately, and with the highest level of integrity. Please continue to visit this site for Helpful Links, MSPA Shopper Resources, and helpful Shopper Tips.
To learn more about mystery shopping, visit the Mystery Shopping Providers Association.
Our company NEVER conducts mystery shops involving check cashing or money transfers. We NEVER ask shoppers to send us money. If someone posing as a representative of our company ever contacts you with a check, asking you to deposit it and wire money to anyone else, call us at 1.800.677.2260 before you try to cash the check. It’s almost certainly a scam!
We have also been made aware of a recent rash of unsolicited, generic emails being sent to people using our company name. If you receive any questionable email with our name on it or that does not come from someone you know works for Customer Impact, please do not hesitate to contact us and ask if it is legitimate. Emails from our company that request any kind of personal information will always come from a Customer Impact email address, @customerimpactinfo.com. We want to be sure all of our shoppers are protected!