By Mike Green, Customer Impact President If you haven’t noticed, there seems to be a nationwide race among large restaurant operators to create mobile apps to help “improve customer service.”  According to these industry leaders, they are trying to make [...]

For Immediate Release: Contact: Media Relations Phone: 1-800-677-2260 ext.111 email:mgreen@customerimpactinfo.com Website: http://customerimpactinfo.com   Customer Impact, a top mystery shopping company, is proud to announce a new business relationship with Another Broken Egg Cafe, a popular restaurant serving exceptionally fresh and [...]

By Mike Green - President Customer Impact image@pixabay During my days working in restaurant and retail sales, I was never a big fan of “canned or scripted” greetings and thank you's.  Successful operators know that service must be [...]

For immediate release     RUTH’S CHRIS STEAK HOUSE AT ARUBA MARRIOTT RANKS NUMBER 1 WORLDWIDE Palm Beach (July 29, 2013) – Ruth’s Chris Steak House Aruba has been recognized for its overall customer service, ranking number one of the [...]