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Take Advantage of the Holiday Madness with Mystery Shopping

By |December 18th, 2014|Mystery Shopping Tips|

By Daniel Price, Customer Impact Scheduler If your life is anything like mine during December, the hustle and bustle of the holidays begins to creep into every aspect of your day. It seems that for about 3 weeks, we are consumed with traveling plans, multiple weekends with different parts of the family, shopping for gifts, [...]

How to NOT be spotted as the Mystery Shopper

By |December 4th, 2014|Mystery Shopping Tips|

By Barbry Booth, Customer Impact Senior Scheduler It could happen to you. You’ve completed a shop, submitted your report, and possibly even have been paid for your shop. Then the mystery shopping company contacts you with the dreaded news from their client – you’ve been spotted! Your cover has been blown and the client says [...]

First Impressions

By |November 25th, 2014|Mystery Shopping Tips|

By Mike Green, Customer Impact President As a frequent traveler, I find that I rate cities by their airports.  Think about it - most great cities have great airports.  For most people, the airport is the FIRST IMPRESSION (and maybe even the only impression) of that city! Last month, I went through the Charlotte, NC [...]

What is Mystery Shopping?

By |October 6th, 2014|Mystery Shopping Tips|

By Steven Cooley, Customer Impact Scheduler Before I started mystery shopping as a part-time job in college, I had previously heard of it mentioned in conversations, but I never really knew what it was.  Even once I started mystery shopping on a regular basis, I still didn’t have the full picture of how the industry [...]

From Shopper to Scheduler

By |October 1st, 2014|Mystery Shopping Tips|

From Shopper to Scheduler By Amber Simmons, Customer Impact Scheduler With over 60 shops under my belt, I thought I knew everything there was to know about mystery shopping. I enjoyed going to restaurants and getting free food or shopping at retail stores for clothing items. My favorite shopper experience was getting an email that [...]

Mystery Shopper or Tattle Tale?

By |June 19th, 2014|Mystery Shopping Tips|

By Adrienne Dobson If you asked ten different people on the street what they thought about mystery shopping, you would get ten very different views.  One common misperception is that mystery shoppers are only out to catch employees doing something wrong.  On the contrary!  The thing we love most is watching our partners and their [...]

How Do I Find Mystery Shops?

By |May 29th, 2014|Mystery Shopping Tips|

By Steven Cooley, Customer Impact Scheduler So you’re interested in mystery shopping, and you’ve created a profile with Customer Impact…now what?  The next step is to utilize the job board to check for jobs in your area! Step 1: Log in to the Customer Impact website, using your email address and password. Step 2: At [...]

How to Keep Your Mystery Shopping Scores High

By |May 27th, 2014|Mystery Shopping Tips|

By Amanda Hendrix-Black, Customer Impact Editor Everyone in the business of mystery shopping knows that the finer details are key to being successful. Some of the shoppers with the most experience and highest scores are meticulous and very organized. It is not uncommon for shoppers to record their visits, use stop watches, and make private [...]

The Shop is Afoot! What the Mystery Shopper Can Learn from Sherlock Holmes

By |May 8th, 2014|Mystery Shopping Tips|

By Danielle Parks, Customer Impact Editor What comes to your mind when you think of mystery shopping?  If you’re like me and watch too much TV, you might think mystery shopping looks a little something like a stereotypical Sherlock Holmes scene, complete with hiding in the shadows, sneaking around looking for clues, and a giant [...]

5 Mystery Shopping Myths – Busted!

By |May 1st, 2014|Mystery Shopping Tips|

By Barbry-Ellen Booth, Customer Impact Scheduling Manager Myth #1:  Mystery shopping is a scam. The Reality: There are hundreds of legitimate mystery shopping companies ready to hire you as a shopper!  The best advice here is to do your homework and only sign up with companies that are members of the MSPA (www.mysteryshop.org). Myth #2: [...]