Low Tech Still Reigns in Grocery Industry

Despite massive changes in the grocery industry, low-tech, traditional grocery store flyers and cut out coupons are still essential and amazingly popular marketing tools for grocery retailers. Competitive pressures are intense, social media has changed how we think and how [...]

By |2018-06-15T22:38:21+00:00November 14th, 2012|Grocery Story Mystery Shopping|

Customer Service in Groceries – it is the little details that count!

dawnfu@pixabay Great customer service is in the little details. I've been doing some research in the grocery industry lately and have visited countless grocery stores right here in my neighborhood outside of Sacramento. I've paid very close attention [...]

By |2018-06-15T22:19:11+00:00October 4th, 2012|Grocery Story Mystery Shopping|