Customer Impact Celebrates 20-Year Partnership With Ruth Chris Hospitality Group

BRYAN, TX, May 31, 2016 – PRESS RELEASE Customer Impact President Mike Green is proud to announce that May 2016 represents the 20th anniversary of their partnership with Ruth Chris Hospitality Group.  Mr. Green still remembers [...]

By |June 1st, 2016|Categories: Press Releases|0 Comments

Spruce up Your Space

Studies have shown that personalizing your workspace can have an impact on not only job satisfaction, but on employee performance as well. Decorating your desk can make it feel more homey, and may even help [...]

By |May 16th, 2016|Categories: Business Advice|0 Comments

A Crash Course in Mystery Shopping

My first week on the job, our company president Mike took me on a practice mystery shop. That day we went to lunch, and while we were there, I was supposed to act like a [...]

By |May 4th, 2016|Categories: Mystery Shopping Tips, Uncategorized|1 Comment

See You at ShopperFest 2016!

By Adrienne Dobson, Customer Impact VP of Operations Whether you're a brand new shopper, just starting to test the waters of this industry, or you're a seasoned veteran, shopping for 50 different companies, we want [...]

By |May 2nd, 2016|Categories: Events|0 Comments

How Do You De-Stress?

These days, it seems like everyone is more stressed than they have ever been. Just Google the phrase “how to deal with stress,” and you will find thousands and thousands of articles dealing with that [...]

By |April 15th, 2016|Categories: Uncategorized|0 Comments

Giving Back

Our company President, Mike Green, put something on our hearts at the last staff meeting.  He reminded us how important it is to give back to our communities.  With spring in the air, it is [...]

By |April 1st, 2016|Categories: Uncategorized|0 Comments

What Makes a Good Mystery Shopper

By Shay Mayes, Customer Impact Scheduler People often ask us what makes a good mystery shopper. There are a lot of qualities that a good mystery shopper generally has. 1. They appreciate good service and [...]

By |March 29th, 2016|Categories: Mystery Shopping Tips|0 Comments

Let’s Talk about Scams

By Daniel Price, Customer Impact Project Manager We’ve blogged about scams before, but it’s always good have a refresher discussion about this sad fact of reality periodically. As soon as folks feel comfortable again, they [...]

By |March 17th, 2016|Categories: Business Advice|0 Comments

Customer Service Stories You Can Share

By Mike Green, Customer Impact President Over 10 years ago, Bain and Company came up with a customer service measurement tool called The Net Promoter Score. With the tool, you asked your current customers on [...]

By |January 29th, 2016|Categories: Mystery Shopping Misc|0 Comments

Update your profile today for FASTER PAYMENT!

By Jessica Kasney, Customer Impact Scheduler Did you know we have been offering DIRECT DEPOSIT to our shoppers for over 2 years?! It is time to update your profile so you can join thousands of [...]

By |January 25th, 2016|Categories: Mystery Shopping Misc|0 Comments