Mystery Shopping: Loyalty Programs So you know what mystery shopping is, but you may not know exactly how to use it. Sure, an undercover shopper with exceptional reporting skills accurately captures the big-picture landscape of a restaurant, [...]
Improving Home Improvement Home improvement stores are similar to grocery stores in that people usually walk in with a specific purpose or purchase in mind. This makes it difficult for product manufacturers to convince consumers to go [...]
Customer Impact a Recognized Physical Auditing Company of the PoC3 During the first quarter of 2019, Customer Impact has developed the infrastructure to fully support point-of-care operations. The support services include distributing materials, updating print [...]
Retail Trend Watch: CBD There’s a new retail trend in town. It’s no organic bone broth or trendy ghost pepper potato chip. It’s CBD (Cannabidiol), and it’s had a long journey to the shelves. To follow [...]