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About Amanda

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So far Amanda has created 130 blog entries.

Lots of Thanks!

By |November 14th, 2016|Mystery Shopping Misc|

It is that time of year again for us to reflect on the people and the things we are thankful for.  I want to extend my warmest gratitude for our independent contractors who choose to shop with us! Mystery Shopping can be cumbersome.  It can be time consuming and requires not only visiting the location, [...]

Service Story You Can Share

By |October 12th, 2016|Customer Service|

Who would have ever thought that customer service would be an issue in church?  My idea of service in church is you either start on time or you do not. My wife and I started going to a new church recently.  We were driving to Sunday service and halfway there, the skies opened up and [...]

The Lowdown on Good Telephone Customer Service

By |October 3rd, 2016|Tips and Tricks|

With national Customer Service week happening in October, I’ve been thinking about the different aspects of customer service. One of the skills most applicable across most fields is the ability to talk on the phone in a comfortable and professional manner, and yet this is one area in which people seem to find themselves most [...]

Saving Money In College

By |September 28th, 2016|Tips and Tricks|

Fall is upon us, and with Texas A&M right down the street, that means thousands of students are getting back into the swing of the semester. The back to school rush has not gone unnoticed, and while my roommate and I made our weekly grocery trip, it led to a discussion about shopping and saving [...]

Mystery Shopper University

By |September 12th, 2016|Mystery Shopping Tips|

As a recent grad, I have come to empathize with our new shoppers, as well as with our seasoned shoppers taking on a client for the first time.  It’s a lot like starting classes, really.  Think about it.  You sign up for a class knowing what subject will be taught, and likely who will be [...]

Secret Shopping Glossary

By |July 13th, 2016|Mystery Shopping Report Tips, Tips and Tricks|

  Sometimes companies can seem like they’re speaking a whole different language when you’re reading the questions and guidelines. Here are some commonly used terms that should help take the mystery out of filling out mystery shopping surveys: Auctioning - When a server or food runner does not know who ordered which dish, they often [...]

Voicemail Tips and Tricks

By |July 6th, 2016|Tips and Tricks|

Last Friday, I was leaving a voicemail when my worst nightmare came true: I flubbed the message. First I gave the recipient the wrong information, then I paused a little too long in realization, and then I tried to correct my mistake and fumbled through the explanation. Tongue-tied and mentally kicking myself, I opened up [...]

Get Something, and Give Back

By |June 29th, 2016|Giving|

I have a new favorite store. It’s called Box Lunch, and I discovered it by chance just before Christmas, as I was wandering the mall shopping for gifts for my husband. The displays in the windows drew me in right away. I suppose it’s considered a “nerdy store,” which means it has lots of things [...]

Mystery Shopping Road Trip!

By |June 22nd, 2016|Mystery Shopping Tips|

  With summer in full swing, it is a great time to plan day trips and pick up some shops along the way.  We have shops all over the United States, Canada, and even other International locations!  Make sure that when you are planning your vacation, you take a few minutes to explore our job [...]

Updated Tips on Becoming a Successful Shopper

By |June 7th, 2016|Mystery Shopping Tips|

Who doesn’t want to become a more productive and successful mystery shopper?  Following these tips below will result in smoother report submissions and possibly more shops in the future (if available). If you have applied for a shop but have not heard whether or not you were accepted, please check your Shop Log. If you’ve [...]