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About Daniel Price, Customer Impact Project Manager

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So far Daniel Price, Customer Impact Project Manager has created 25 blog entries.

Placing Proper Value on All Things in Mystery Shopping

By |May 16th, 2014|Mystery Shopping Misc|

By Daniel Price, Customer Impact Scheduler Often times in mystery shopping, as well as in many aspects of life, we don’t accurately value the mundane and daily tasks we take for granted. It is easy to understand the value of a paycheck. You are receiving money in hand, and it is going into your account. [...]

Mystery Shopping Schedulers: Let’s Talk about Talking

By |February 26th, 2014|Mystery Shopping Tips|

By Daniel Price, Customer Impact Scheduler In a perfect world, we would love to post a shop, have it be self-assigned or assign it once, and have it be completed on the day assigned and never think twice about it. However, that often is not the case. Schedulers understand that things can often times go [...]

In Your Customers’ Shoes: The Benefits of Mystery Shopper Companies

By |February 18th, 2014|Mystery Shopping Tips|

The old adage, “the customer is always right”, has never been more true than in this age of the Internet. In particular, social media has made word-of-mouth travel more quickly than ever before, and one disgruntled customer can easily turn dozens of other customers away. In an article for Forbes.com, contributor Aileron lists down 10 [...]

The Hidden Values of Mystery Shopping

By |January 21st, 2014|Mystery Shopping Tips|

By Daniel Price, Customer Impact Scheduler Mystery shoppers have different reasons for why they choose to become shoppers. Some like it for the added benefit of a free meal here and there. Others enjoy the extra spending money. For many, mystery shopping is one of various portions of their annual income. Whether you do a [...]

RUTH’S CHRIS STEAK HOUSE AT ARUBA MARRIOTT RANKS NUMBER 1 WORLDWIDE

By |July 30th, 2013|Restaurant Mystery Shopping|

For immediate release     RUTH’S CHRIS STEAK HOUSE AT ARUBA MARRIOTT RANKS NUMBER 1 WORLDWIDE Palm Beach (July 29, 2013) – Ruth’s Chris Steak House Aruba has been recognized for its overall customer service, ranking number one of the 140 Ruth’s Chris restaurants worldwide. Located at the Aruba Marriott Resort & Stellaris Casino, the [...]

So, You Want to be a Mystery Shopper…What Next?

By |April 1st, 2013|Mystery Shopping Tips|

Congratulations on making the decision to become a Mystery Shopper! Here are some helpful tips to get you started off on the right foot. 1. Get Equipped! Mystery Shoppers are Independent Contractors who shop for one or more Mystery Shopping Provider Companies. As an independent contractor, you are responsible for providing your own equipment. While [...]

Rico’s Grill and Customer Impact Form Partnership To Strengthen Customer Service

By |March 28th, 2013|Restaurant Mystery Shopping|

Strategic Partnership Strengthens Customer Service Customer Impact, a national customer experience marketing firm, is proud to announce a new business relationship with Rico’s Grill, a popular Mexican Grill based in The Woodlands, Texas. The Woodlands, TX - Wednesday, March 27, 2013 – Customer Impact and Rico’s Grill are happy to announce a new strategic relationship [...]

The Importance of Receipts When You Are A Mystery Shopper

By |March 21st, 2013|Mystery Shopping Tips|

Many mystery shoppers have asked us why they have to obtain a receipt in order to be paid for their mystery shop.  There are several excellent reasons.  For the schedulers and editors, the receipt is a confirmation of a completed mystery shopping assignment.  It shows that you completed the shop at the proper location, during [...]

Are Holiday Shoppers Really Spending More This Year?

By |December 14th, 2012|Retail Mystery Shopping|

Customer Impact survey indicates Holiday spending will be the same or less than last year. The U.S. retail industry is in the thick of the holiday season with most industry experts reporting increased sales revenues over last year. Yet a recent survey from Customer Impact, a leading customer satisfaction firm, indicates that 83% of shoppers [...]

Low Tech Still Reigns in Grocery Industry

By |November 14th, 2012|Grocery Story Mystery Shopping|

Despite massive changes in the grocery industry, low-tech, traditional grocery store flyers and cut out coupons are still essential and amazingly popular marketing tools for grocery retailers. Competitive pressures are intense, social media has changed how we think and how we behave, and technology provides new tools for all of us to explore, communicate, and [...]