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So far support has created 13 blog entries.

See You at ShopperFest 2016!

By |May 2nd, 2016|Events|

By Adrienne Dobson, Customer Impact VP of Operations Whether you're a brand new shopper, just starting to test the waters of this industry, or you're a seasoned veteran, shopping for 50 different companies, we want to see YOU at ShopperFest 2016! This will take place June 24-26 at the Tuscany Suites & Casino in Las [...]

Your Attitude is Your Choice

By |September 21st, 2015|Business Advice|

By Adrienne Dobson, VP of Operations Whether they're a coworker, friend, or family member, everyone knows someone who carries with a negative attitude. You can count on these people to always tell you how stressed they are, how hard they're working, or how nothing ever goes their way. In fact, when something optimistic or positive [...]

When In Doubt, Ask For Help!

By |April 13th, 2015|Mystery Shopping Tips|

By Adrienne Dobson, VP of Operations One of the most common complaints we here about the industry from mystery shoppers is a lack of communication between shopper and mystery shopping company. At Customer Impact, we do everything we can to combat that. We have almost our entire staff in the same office, working together all [...]

Financial Perks of Mystery Shopping

By |February 22nd, 2015|Mystery Shopping Misc|

By Adrienne Dobson, VP of Operations At this point, you’re well aware of the benefits of being a mystery shopper. You are contracted to visit various restaurants, retailers, or other businesses, and in turn are reimbursed for your purchases and even paid a fee for your time and effort. For some of our shoppers, it [...]

From Your Trusted Mystery Shop Company

By |November 18th, 2014|Mystery Shopping Misc|

From Your Trusted Mystery Shop Company By Adrienne Dobson, Customer Impact Vice President of Operations image by pixabay It seems like no matter what we do, or how many precautions we take, there is a brand new scam artist around every corner, just waiting to give mystery shopping a bad name. Before accepting [...]

Do All the Mystery Shop Instructions Apply to Me? The Answer Is YES!

By |September 11th, 2014|Mystery Shopping Misc|

By Adrienne Dobson, VP of Operations Warning… brief rant ahead. Does anyone actually like being told what to do?  Most likely, no.  But that’s the way life works.  From kindergarten to retirement, we are constantly given rules and being told what we can and cannot do.  The alternative to having no rules?  Chaos.  And mystery [...]

Mystery Shopper or Tattle Tale?

By |June 19th, 2014|Mystery Shopping Tips|

By Adrienne Dobson If you asked ten different people on the street what they thought about mystery shopping, you would get ten very different views.  One common misperception is that mystery shoppers are only out to catch employees doing something wrong.  On the contrary!  The thing we love most is watching our partners and their [...]

Has Mystery Shopping Made You a Jaded Customer?

By |April 14th, 2014|Mystery Shopping Misc|

By Adrienne Dobson As a mystery shopper, you become very accustomed to observing closely the actions of those in the service industry.   How long did it take to be greeted at the hostess stand?  Did the hostess talk to you on the way to the table?  Pull out a chair?  Hand you  the menu, [...]

A Mystery Shopper’s Guide to Grammar Girl

By |March 10th, 2014|Mystery Shopping Report Tips|

By Amanda Hendrix-Black, Customer Impact Editor  ed•i•tor - noun : a person whose job is to edit something; a computer program that is used to create and make changes to data (such as words and pictures). While some shoppers may think the latter, the editors for Customer Impact are, in fact, real people whose job [...]

Resolutions Schmesolutions

By |January 30th, 2014|Business Advice|

By Adrienne Dobson, Client Services If you’re anything like the average American, then your New Year’s resolutions are already a distant memory, even though February hasn’t even arrived yet.  We all know the drill.  You spend the final days of 2013 evaluating your current life situation and deciding that you will completely transform every bit [...]