ABOUT US

Customer Impact is a nationwide retail merchandising service organization and mystery shopping services provider. We offer third party merchandiser support and customer experience data collection for a wide variety of companies in industries of all types.

Our services include Retail Merchandising, Merchandising Fulfillment, Retail Audits, and Customer Experience Measurement.

Over the past twenty-five years, our team has built a company that proves we understand customer needs. We are capable of managing a large infrastructure of representatives to get things done for our customers. Fast delivery, great quality, and affordability are the building blocks that define our business.

Customer Impact has a strong reputation defined by our great customers and the work that we do for them.

Our nationwide infrastructure of field representatives is ready to go to work for you!

Read our story.

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The Customer Impact Team

Scott Hiller

Scott Hiller 
President
Daniel Price

Daniel Price 
Chief Operating Officer
Chris Reynolds

Chris Reynolds
CFO | Vice President, Finance
Heather Barringer

Heather Barringer
General Manager
Earz

Otis Price 
Chief Pawperating Officer
Valerie Scott

Valerie Scott 
Director of Retail Operations
Will Kellogg

Will Kellogg 
IT | Logistics
Trey Gaines

Trey Gaines
Digital Content Manager
Lyndsie Theiss

Lyndsie Theiss
Senior Project Manager
Cris Limas

Cris Limas 
Project Manager

Rae Roueché 
Project Manager
Katelyn McGoldrick

Katelyn McGoldrick 
Quality Assurance Specialist
Kady Sellers

Kady Sellers 
Operations Assistant
Sam Simpson

Sam Simpson 
Operations Assistant
Mallorie Williams

Mallorie Williams
Account Manager
Tara Frels

Tara Frels
Editing Manager
Kristen Kirst

Kristen Kirst 
Scheduler
Julie Mendoza

Julie Sanchez 
Scheduler
Lindsay White

Lindsay White 
Scheduler