By Jessica Kasney, Customer Impact Scheduler

customers feedbackWe are just about halfway through 2015, if you can believe it!   In preparation for a recent staff meeting, our Vice President of Operations asked us to reflect upon the past four months of the year, including the positives and negatives, along with improvements we can make personally, departmentally, and as a company.

Feedback is vital to a company’s success.  If you do not welcome opinions, concerns, and suggestions, the growth of the business can become stagnant.

Please take a few moments and provide feedback to us on your experience with Customer Impact thus far in 2015.  You can respond to this blog or send us an email answering the following questions.

  1. What aspect of our business do you feel is in need of improvement? Please offer constructive criticism as well as suggestions.customers feedback2
  1. What type of shops/audits would you like to see us offer that no other mystery shopping company offers?
  1. Why do you choose Customer Impact as your mystery shopping company?

We want to hear from YOU, not just in response to this blog, but any time you have a concern, suggestion, or request. Please do not hesitate to reach out to one of our team members, as we are all here for you!