CUSTOMER IMPACT

RETAIL MERCHANDISING SERVICES

THIRD-PARTY SOLUTIONS  |  NATIONAL COVERAGE

LEVERAGE THE CI FIELD TEAM

Customer Impact is a third-party retail merchandising company supporting the needs of brands and manufacturers nationwide. From product checks to POP placement, display set-ups and more, the CI team is the full-service merchandising solution to partner with your organization.

Learn more about our services and take advantage of an actionable retail solution to solve your needs today.

BOLSTER YOUR BRAND

Retail Merchandising Services

Merchandising

Nationwide, third-party retail merchandising support. The go-to resource for all of your in-store retail merchandising needs.

  • Display execution
  • Clip Strip / POP placement
  • Product Rotation / Pull-ups
  • Out-of-stock / Inventory check
  • Re-stock / Order placement
  • Brand Ambassadors
  • Seasonal surge support
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Fulfillment Services

Fulfillment

Full-service, on-site fulfillment services to ensure your materials don’t get lost in the back room. Have a CI Field Rep walk POP and displays right into the store for placement.

  • Kitting and assembly
  • Ship directly to Field Reps
  • Ship to store
  • Inventory management
  • E-commerce
  • Storage
Learn more
Retail Audit Services

Retail Audits

Don’t need a hands-on solution, but still want to gain insight at retail? CI retail audits are fully customizable to gain valuable insight on your performance and that of your competitors.

  • Display verification
  • Planogram compliance
  • Price checks
  • Code Date checks
  • Out of stocks
  • Promotional materials
  • Competitor activity
Learn more

Emerging Brands

Many emerging brands struggle to get the retailer support they need and national sales teams are expensive. CI prides itself on helping growing brands with a quality, cost-effective third-party solution so you can focus on expanding your business with the reliability and support of a nationwide field team.

  • Expand coverage and reach
  • Gain visibility in every store
  • Ensure product quality & availability
  • Educate department managers about product information
Point of Care Services

Point of Care

CI is a leading physical auditor and field team in the Point of Care industry. We verify the existence of physical and digital assets in doctor’s offices and provide ongoing rotation of in-office education materials.

Recognized as an acceptable physical auditor by the Point of Care Communication Council (PoC3).

  • Waiting & Exam room access
  • Poster and brochure replenishment
  • Digital screen and TV verification
  • Light troubleshooting
  • Light fixture maintenance
Learn more

Custom Solutions

The CI field team operates in many different types of traditional and non-traditional retail environments. This experience allows us to provide custom solutions for our customers. You aren’t buying 30 minutes off of a merchandiser’s book of time while they service 10 other brands. Rest assured that with a CI Custom Program, you’re getting a dedicated store visit to serve your needs and your needs alone.

  • Flexible scheduling
  • Quick to get in-field, if needed
  • Competitive pricing
  • Custom scheduling
  • Live reporting

WHY CI?

Quality Assurance

Dedicated, in-house Quality Assurance team to ensure the accuracy of every reported data point.

Technology

All in-store retail merchandising activities are documented in real-time, with results accessible through an online dashboard.

Custom Staffing

Programs are custom staffed to meet the individual needs of each customer. No two brands have the same needs, so why treat them the same?

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TRUSTED BY INDUSTRY LEADERS

Seirus Logo

“Partnering with Customer Impact has been such a great experience! They have allowed us to significantly increase our presence in our short winter season and make sure that we get hands on attention and care for our products in store, all across the country.”

Danica 
Marketing Manager

View Case Study
Netspend

“We have been using Customer Impact for four years. In that time, they have helped our company to better understand our customers and continually grow year over year. Customer Impact understands their success falls on the shoulders of their merchandising team so they are sure to provide their team the tools, training, and resources needed to be successful. Their management team consistently does an excellent job providing feedback, auditing results, and making sure projects go as expected. We feel very fortunate to have found such an outstanding partner in the highly competitive world of retail merchandising.”

Matt
Merchandising Manager

LET’S WORK TOGETHER

TELL US ABOUT YOUR BUSINESS NEEDS

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JOIN OUR TEAM

WE'RE LOOKING FOR MERCHANDISERS

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