What we do
Our national field team conducts retail audits, completes merchandising projects, and evaluates customer experience through mystery shopping. Companies choose to work with us because they recognize the quality of our people, integrity of our process, and capability of our resources.
Full service fulfillment is provided as a supplement to our merchandising services through our sister company
Eagle Support Services.
The Customer Impact Process
It starts with our people.
Our people are our strongest asset. We conduct ourselves at the highest level of integrity and ethics, and treat everyone with respect.
People love doing business with us because we’re straightforward and consistently deliver on timelines and budget.
We enjoy the partnerships we’re able to build through the services we provide.
Quality data you can use with confidence.
All project data submitted from our field representatives is carefully reviewed by our in-house Quality Assurance team.
Every individual data point is verified and approved before the final reports are submitted. This process ensures our customers can confidently make decisions with the data we deliver.
What we’re talking about
Industry analysis, opinion, and tips about mystery shopping & retail services.
What our customers are saying
“Partnering with Customer Impact has been such a great experience! They have allowed us to significantly increase our presence in our short winter season and make sure that we get hands on attention and care for our products in store, all across the country.”
– Danica, Marketing Manager
