RETAIL MERCHANDISING SERVICES

THIRD-PARTY MERCHANDISING  |  NATIONWIDE COVERAGE

Customer Impact provides retail merchandising services that support the in-store needs of brands and manufacturers nationwide.

Retail Merchandising Services

CUSTOMER IMPACT FIELD TEAM

Our extensive network of retail merchandisers service stores daily to complete projects quickly and efficiently.

From product checks to POP placement, display set-ups and more — Customer Impact is the full-service merchandising resource ready to support your organization.

Learn more about our services and take advantage of an actionable retail solution to solve your needs today.

Locations Serviced – 2022

STORE LEVEL SOLUTIONS

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Merchandising

We provide nationwide, third-party retail merchandising support.

Our field team, experience, and resources allow us to efficiently merchandise your products at the point of sale.

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Fulfillment

Full-service, on-site fulfillment services to ensure your materials don’t get lost in the back room.

Have a CI Field Rep walk POP signage and displays right into the store for placement.

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Retail Audits

Don’t need a hands-on solution, but still want to gain insight at retail?

CI retail audits are fully customizable to gain valuable insight on your performance and that of your competitors.

WHY CI?

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Quality Assurance

Superior Standards

Our in-house Quality Assurance team reviews every project submission to verify that the each store visit was properly completed by our field representatives.

Quality Assurance verification includes:

  • Location confirmation according to GPS tracking and storefront photo.
  • Assurance that customer retail objectives are met.
  • Before/After photos of the completed tasks.

Improperly completed store visits are corrected at no further cost.

We certify that the final data provided to you will be accurate and actionable.

Custom Staffing

Specialized Service Model

Our Custom Staffing model provides flexible retail coverage specific to your needs.

  • Exclusive store visits for each individual customer.
  • Field representatives are selected according to the distinct project scope and retail environment.
  • Systematically graded field rep database cultivates quality in-store execution.

Data Collection

Leading Mobile Technology

Our field team is equipped with the leading mobile solution for in-store data collection.

Customer Impact partners with FORM to deliver national market coverage and valuable insights.

The FORM MarketX market execution app provides real-time reporting of data and insights from the store aisle to you.

Reporting features include:

  • Reporting analytics of in-store task execution in real-time.
  • Data and images geo-stamped by location, time, and user.
  • Image recognition features.
  • View and export photos in PDF, Powerpoint, or shareable links for easy distribution.
  • Built-in quality parameters to assure results accuracy.
  • Multiple manager access.

TRUSTED BY INDUSTRY LEADERS

Thermos
Mondelez International
Totes Isotoner
Red Steer Glove Company
Keurig DrPepper
SunMed

“We have been using Customer Impact for four years. In that time, they have helped our company to better understand our customers and continually grow year over year. Customer Impact understands their success falls on the shoulders of their merchandising team so they are sure to provide their team the tools, training, and resources needed to be successful. Their management team consistently does an excellent job providing feedback, auditing results, and making sure projects go as expected. We feel very fortunate to have found such an outstanding partner in the highly competitive world of retail merchandising.”

Matt
Merchandising Manager

“Partnering with Customer Impact has been such a great experience! They have allowed us to significantly increase our presence in our short winter season and make sure that we get hands on attention and care for our products in store, all across the country.”

Danica 
Marketing Manager

LET’S WORK TOGETHER

TELL US ABOUT YOUR BUSINESS NEEDS

JOIN OUR TEAM

WE'RE LOOKING FOR MERCHANDISERS

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