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Retail Services

Customer Experience Research

Mystery Shopping
Retail Audits
Merchandising
Fulfillment

Customer Impact equips consumer goods manufacturers, retailers, and restaurants with location-based information and insights. Our services include Retail Audits & Surveys, Merchandising, and Customer Experience Measurement through Mystery Shopping.

We partner with the leading technology platforms
to provide streamlined solutions through:

Mobile Data Collection
On Location Photos & Analytics
Live Reporting Dashboards
Crate & Barrel Hostess Retail Heaven Hill NetSpend
Seirus Innovation Nite Ize Innovation Atkins Applebees
Pepsico Luxco OSA McAlisters Deli
Flemings Ruths Chris Nonna Pias Another Broken Egg

Get In Touch

Use the form below. We’re happy to answer any of your questions.

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President
Scott Hiller
800-677-2260 Ext. 275
scott.hiller@customerimpactinfo.com

Vice President, Business Development
Margie Layman
800-677-2260 Ext. 158
mlayman@customerimpactinfo.com

Vice President, Operations
Daniel Price
800-677-2260 Ext. 154
dprice@customerimpactinfo.com