Grocery Grocery and convenience stores are high volume businesses that serve hundreds of people a day. We evaluate customer interactions with employees in each department.
Restaurants Customer service in fine dining, casual dining and fast casual dining restaurants has never been more important. We have extensive experience in all three areas.
Retail Retailers of all types have asked us to be their eyes and ears to deliver actionable data.
Hospitality Hotels, clubs and spa clients expect and deserve only the highest levels of service possible. We can help.
Financial Teller, platform and drive thru evaluations detail the true customer experience.
Customer Impact Can Improve Your Customer Relationships & Increase Your Revenues
Customer Impact partners with all types of retail organizations nationwide to improve sales, profits and growth potential. We provide actionable, reliable and timely information through mystery shopping, customer satisfaction surveys and retail compliance surveys including market research and training which allows our customers to make solid business decisions.