Free Guide Best Business Benefits Mystery ShoppingStarted by Customer Service Experts and Data Collection Professionals, we connect businesses with the tools needed to measure client satisfaction. More than just Mystery Shopping, we provide Surveys, Retail Audits, Brand Feedback, and Merchandising Services.

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Mystery Shoppers

Qualified, professional people
experiencing your service and
operations first-hand.

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Merchandisers

Qualified in-store support
for your brands.

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Field Reps

Retail reconnaissance by our field
team reporting on product roll-outs,
promotions, pricing and more.

Crate & Barrel Hostess Nielsen NetSpend
Applebees HMN Luxco OSA
Mattress Firm Grimaldis Flemings Ruths Chris
Nonna Pias Wagner Another Broken Egg Margaritaville

Get In Touch

Use the form below. We’re happy to answer any of your questions.

 
 

President
Scott Hiller
832-495-9156
scott.hiller@customerimpactinfo.com

Sales
Margie Layman
800-677-2260 Ext. 158
mlayman@customerimpactinfo.com

Mystery Shopping
Adrienne Dobson
800-677-2260 Ext. 112
adobson@customerimpactinfo.com

Audits & Surveys
Daniel Price
800-677-2260 Ext. 154
dprice@customerimpactinfo.com