Dynamic, quality solutions for industries of all types through
Merchandising Services, Customer Service Measurement,
and on-site evaluation of Retail Readiness.

We partner with the leading technology platforms
to provide streamlined solutions through:

Mobile Data Collection
On Location Photos & Analytics
Live Reporting Dashboards


“I love that they are always willing to try something new, extremely flexible and solutions oriented.
I don’t think I’ve ever heard a ‘No’ from anyone at Customer Impact.”

– Director, Training & Development at Flemings Prime Steakhouse


Crate & Barrel Hostess Nielsen NetSpend
Applebees Pepsico Luxco OSA
Mattress Firm Grimaldis Flemings Ruths Chris
Nonna Pias Wagner Another Broken Egg Margaritaville

Get In Touch

Use the form below. We’re happy to answer any of your questions.


Scott Hiller

Margie Layman
800-677-2260 Ext. 158

Mystery Shopping
Adrienne Dobson
800-677-2260 Ext. 112

Merchandising | Audits & Surveys
Daniel Price
800-677-2260 Ext. 154