Customer Impact Mystery Shopper
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CI NewsFeed

WHO ARE WE?

We help businesses provide the best customer service possible.

Every Customer. Every Time.


Started by Customer Service Experts and Data Collection Professionals, we connect businesses
with the tools needed to measure client satisfaction. More than just Mystery Shopping,
we provide Web Surveys, Tableside Feedback, and Merchandising Audits and Surveys.

 

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Mystery Shoppers

Qualified, professional people
experiencing your service and
operations first-hand.

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Your Customers

An unlimited number of your
customers telling you
about their experience.

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Field Reps

Retail reconnaissance by our field
team reporting on product roll-outs,
promotions, pricing and more.

 

Read Our Blogs

Spruce up Your Space

May 16th, 2016|Categories: Business Advice|

Studies have shown that personalizing your workspace can have an impact on not only job satisfaction, but on employee performance as well. Decorating your desk can make it feel more [...]

A Crash Course in Mystery Shopping

May 4th, 2016|Categories: Mystery Shopping Tips, Uncategorized|

My first week on the job, our company president Mike took me on a practice mystery shop. That day we went to lunch, and while we were there, I was [...]

See You at ShopperFest 2016!

May 2nd, 2016|Categories: Events|

By Adrienne Dobson, Customer Impact VP of Operations Whether you're a brand new shopper, just starting to test the waters of this industry, or you're a seasoned veteran, shopping for [...]

How Do You De-Stress?

April 15th, 2016|Categories: Uncategorized|

These days, it seems like everyone is more stressed than they have ever been. Just Google the phrase “how to deal with stress,” and you will find thousands and thousands [...]

Want to say hi?

Our staff would love to answer any of your questions! Use the form below or contact us via any of our other channels.

 
 

Prove You're A Human

Mystery Shopping and Customer Feedback
Adrienne Dobson, Operations
adobson@customerimpactinfo.com
800-677-2260 ext 112

Mike Green, Sales
mgreen@customerimpactinfo.com
800-677-2260 ext 111

Audits and Surveys
Daniel Price
dprice@customerimpactinfo.com
800-677-2260 ext 154

Scott Hiller
scott.hiller@customerimpactinfo.com
832-495-9156